At Ca Na Pou, your privacy is our priority. We are committed to protecting your personal data and complying with applicable data protection regulations, such as the General Data Protection Regulation (GDPR). Below, we explain how we collect, use and protect your information.

1. What personal data do we collect?

We may collect the following data when you interact with our website or our services:

Name, surname and contact details (email and telephone) when you complete a contact form or reservations.
Technical information (such as your IP address, browser and operating system) through cookies.
2. For what purpose do we use your data?

Manage your queries or requests through the contact form.
Process your reservations or specific requests.
Improve the functionality of our website and analyse its performance.
Send commercial information, if you have previously given your consent.
3. Legal basis for data processing

We process your data only when we have a legal basis, such as your explicit consent, the need to comply with a contract or to comply with legal obligations.

4. Do we share your data?

We will not share your personal data with third parties unless it is necessary to provide the requested service (for example, booking management tools) or when there is a legal obligation.

5. How long do we retain your data?

We will retain your data only for as long as necessary to fulfill the purposes mentioned or to comply with legal requirements.

6. Your rights

You have the right to:

Access your personal data.
Rectify incorrect or incomplete data.
Request the deletion of your data when it is no longer necessary.
Limit or object to the processing of your data.
Withdraw your consent at any time.
To exercise your rights, you can contact us through our contact form or by sending us an email.

7. Security of your data

We implement technical and organisational security measures to protect your personal data against unauthorised access, loss or alteration.

8. Changes to this policy

We may update this policy at any time to reflect changes in legislation or our internal procedures. We recommend that you review it periodically.

If you have any questions about this Privacy Policy or the processing of your data, please do not hesitate to contact us.

Thank you for trusting Ca Na Pou.